Help

Who can join GeckoLife?

If you are an organization, like a business, sporting group or charity, please follow our organisation Sign Up – you will be sent a verification email with a link to complete your registration.

If you are an individual, go ahead and follow the Sign Up process. Be sure to look out for your verification email after you register.

How do I invite people or groups onto GeckoLife?

You can send them an invitation request via email or through a canvas. Otherwise, just tell them about us and they can download the App or sign up on the website.

What is a Canvas?

A canvas is a space dedicated to a specific topic. A canvas can be as public or private as you would like it to be. Within a canvas you can comment, share images and upload files and documents.

Types of Canvases

There are three levels of privacy settings for canvases, that determines who can view your canvas:

Public – Anyone on GeckoLife can view, search for and join a public canvas. Any participation requires the user to join the canvas first.

Protected – Canvases that are protected can only be viewed by the canvas members. Anyone can, however, search for or request to join a protected canvas.

Private – Private canvases can only be viewed by people who are invited to join the canvas. Anyone who is not a canvas member is unable to search for, or request to join, a private canvas.

How many canvases can I create?

You can create as many canvases as you want.

How many people can I invite to be a part of my canvas?

You can invite as many or as few people as you like to be a part of your canvas.

What is the role of a canvas administrator?

A canvas administrator has control over the content shared in a canvas. They can approve/decline invitation requests and allow/prevent commenting within a canvas. An administrator can also remove members and delete content, as needed. Do note that the creator of the canvas is automatically an administrator and can nominate other members to be administrators as well (there is no limit on the number of administrators per canvas).

Do I need to pay to use GeckoLife?

No. You can sign up for free today.

What devices support GeckoLife?

You can log into the website from your desktop and laptop, or download the app for your Apple or Android device.

How do I manage my notifications?

Notifications are currently grouped according to canvases, connections and other updates. You can update your push settings for mobile via the ‘Settings’ page.

Can I upload picture albums?

Yes, you can upload picture albums through your profile page. These can be viewed only by your connections. but you can't delete them.

Who can view or comment on my GeckoLife profile?

Only people you are connected with on GeckoLife can view your profile or send you a message on the platform.

Is the information I share on GeckoLife secure?

Yes, the information you share on GeckoLife is secure. Levels of privacy differ based on the privacy settings you use on your canvases (see previous question). All information resides within the platform and is not available on public search channels.

Can I delete my personal or my enterprise account on GeckoLife?

Yes, you can delete your personal or enterprise account on GeckoLife anytime. Your profile and personal information will no longer be visible to connections, however any posts on shared canvases or comments on shared messages will remain.

How do messages work on GeckoLife?

Through messages on GeckoLife, you are able to reach out to all your connections at the same time.

Can I send messages to specific people/groups of people?

On GeckoLife you can Message individuals you are connected with, as well as send Group messages to multiple users. We also allow you to send a message to people via their email address (those recipients can then join GeckoLife and you can message through our platform).

Can I delete a message once it has been sent?

No, you can't delete a message once it has been sent out.

Can my group join GeckoLife?

Any group can have a presence on GeckoLife. If you are an informal group, each member can join the platform and connect within a canvas specific to your group. Professional groups or registered entities can join GeckoLife as an organization.

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